- Ticketing & Sales Services.
- Customer Services. To include VIPs, Passengers with Special Needs,
- UM, MCO, Excess Baggage, Up-Grades, Special Seat
- Assignment, (PNL Management).
- Check-In Counters & Airline DCS Management.
- Arrival Passengers.
- Transit & Connecting Passengers.
- Departure Passengers.
- Security, Passport & Visa Screening.
- Baggage Handling & Excess Baggage.
- Gates & Boarding.
- Passengers & Baggage Check-In.
- Lounges.
- Immigration & Customs Coordination.
- Display Airline Logo & Material To Ensure Proper Branding of The Airline.
- Irregularity Arrangements In Case Of Delay, Weather Conditions,
- Cancellation Of Flights, Involuntary Rerouting.
- Ground Handler Staff Briefing.
- Lost & Found.
- Other On-Request Services.
- Kiosk Assistance & Self Check-In.
- Passengers Complains Handling.